Restore the default settings that were recorded earlier. LOG format.ġ1.) Navigate back to HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\eXpress\Monitor\Debug and Once this is running perform the task in question so that theĮvents associated with the even in question will be logged.ĩ.) Once the task has been completed while monitor logging has been enabled click File > Save.ġ0.) Give the file an name and save it in the default. HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\eXpress\Monitor\Debug.Ĥ.) Record the original settings in this key so that they may be changed back after logging isĦ.) Navigate to the download location of the dbgview.exe program and double click it to run it.ħ.) Once dbgview.exe is running click Capture > Capture Global Win32.Ĩ.) Once Capture Global Win32 has been enabled there will be many more events that appear in Please follow the steps below to collect the Monitor Agent Logs:ģ.) Once regedit is running navigate to the following key WMI Diagnostic Data, Testing, and Logging Policy Data: exported from servers and client's policies. This document covers the following forms of logging: This guide covers how to collect all of the available forms of logging for Symantec Monitor Solution, what they are used for, and examples of when they should be collected for troubleshooting purposes. SMP Server: Notification Server on which the Symantec Management Platform is installed. For easy reference below is a list of terminology used in this document and the associated acronyms:
The first occurrence of any terminology used in this document will include the complete spelled name of the term accompanied by the acronym in parenthesis.
For brevity purposes many acronyms are used in this document.
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